Terms & Conditions

Effective Date: Oct 2, 2024

Welcome to FARMSIN, a multi-vendor e-commerce platform connecting buyers and sellers of agricultural products and technology. By accessing or using our website www.farmsin.in, you agree to comply with these Terms and Conditions (“Terms”). Please read them carefully as they govern your relationship with us, as well as your rights and obligations as a user of the platform.

1. ACCEPTANCE OF TERMS

By using the FARMSIN platform as either a buyer or a seller, you agree to abide by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, you should not access or use the platform.

2. ELIGIBILITY

To register as a seller or buyer on our platform, you must be at least 18 years old and capable of entering into legally binding contracts under applicable law. By creating an account, you confirm that all information you provide is accurate, complete, and up-to-date.

3. ACCOUNT REGISTRATION AND SECURITY

3.1 ACCOUNT CREATION:

To buy or sell on the platform, you must create an account and provide accurate and complete registration information. Sellers may be required to provide additional verification or business information, depending on the nature of their business.

3.2 ACCOUNT RESPONSIBILITY:

You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

4. SELLER TERMS

4.1 SELLER OBLIGATIONS:

As a seller, you agree to comply with all applicable laws and regulations related to the sale of agricultural products or technology. You must ensure that the products you list on the platform are accurately described and free from deceptive or misleading information.

4.2 PRODUCT LISTINGS:

Sellers are responsible for creating accurate and detailed listings, including product descriptions, pricing, and any relevant certification for organic or specialized agricultural products. Any fraudulent or misleading information may result in account suspension or termination.

4.3 PRICING AND PAYMENTS:

Sellers set their own prices for their products. FARMSIN may charge a commission or fee for transactions, which will be detailed in a separate Vendor Agreement. Payments for completed sales will be processed via our payment gateway, and sellers will be paid after successful delivery and confirmation from the buyer, less applicable fees.

4.4 SHIPPING AND FULFILLMENT:

Sellers are responsible for shipping products to buyers in a timely manner. Sellers must adhere to the shipping and delivery policies set forth in their listings, and all shipments must comply with applicable local and international shipping laws, including agricultural regulations for cross-border transactions.

5. BUYER TERMS

5.1 PURCHASING:

By placing an order, buyers agree to pay the full amount for the product(s) including shipping and any applicable taxes. Buyers should ensure that all information provided during the purchase process is accurate.

5.2 PRODUCT ACCURACY:

We are not responsible for any discrepancies in the product listings provided by sellers. Buyers are encouraged to review seller ratings, reviews, and product descriptions carefully before making a purchase.

5.3 RETURNS AND REFUNDS:

Buyers are entitled to returns or refunds in accordance with the FARMSIN Return Policy, provided that the request complies with the terms specified by the seller in the product listing. In cases of defective or damaged products, we offer 3 days for return and refund policy once time period of 3 days after your purchase are completed we cant offer any kind of return or refund.

6. PLATFORM FEES AND PAYMENTS

FARMSIN may charge a very less commission fees, sellers for using the platform. The details of these fees will be specified in the Vendor Agreement. Buyers may also incur additional costs such as shipping, taxes, or other fees as specified during the checkout process.

7. PROHIBITED ACTIVITIES

Users are prohibited from engaging in the following activities:

  • Selling counterfeit, fraudulent, or stolen items.
  • Violating agricultural laws or international trade laws.
  • Providing false information, misleading listings, or deceptive advertising.
  • Engaging in any activity that damages or disrupts the platform or its users.

8. INTELLECTUAL PROPERTY

8.1 PLATFORM CONTENT:

All content on the platform, including text, images, software, and graphics, is owned by or licensed to FARMSIN and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written permission.

8.2 USER-GENERATED CONTENT:

By posting content (e.g., product listings, reviews) on the platform, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute that content in connection with the platform’s operations.

9. DISPUTE RESOLUTION

9.1 BUYER-SELLER DISPUTES:

At FARMSIN we prioritize the satisfaction of both buyers and sellers and aim to resolve disputes effectively. If a dispute arises between a buyer and a seller regarding a transaction, delivery, product quality, or other related issues, FARMSIN will facilitate the resolution process through our platform.

  • Dispute Submission: Both buyers and sellers can submit disputes directly through the platform’s dispute resolution center within 90 days of the transaction.
  • Mediation Process: Once a dispute is submitted, our support team will review the case and mediate between the buyer and seller to reach a fair resolution.
  • Resolution Outcome: FARMSIN reserves the right to determine the final resolution, which may include refunds, product returns, or other appropriate actions. Both parties agree to abide by FARMSIN’s final decision on any disputes.

10. LIMILATION OF LIABILITY

To the fullest extent permitted by law, FARMSIN is not liable for any indirect, incidental, punitive, or consequential damages arising from your use of the platform, including but not limited to lost profits, data loss, or business interruption.

11. TERMINATION

We reserve the right to suspend or terminate your account at any time, for any reason, including but not limited to violations of these Terms or the misuse of the platform. Upon termination, you will no longer have access to your account, and any pending transactions may be canceled at our discretion.

12. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of [India / Tamilnadu], without regard to its conflict of law provisions. Any disputes arising under these Terms will be resolved in a competent court of law in India only.

13. CONTACT INFORMATION

If you have any questions or concerns about these Terms, please contact us at:
FARMSIN Agrotech Pvt. Ltd.
Phone:+91 8870172712
help@farmsin.in

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