Return & Refund Policy

FarmsIn Return and Refund Policy

Effective Date: Nov 4, 2024

At FarmsIn, customer satisfaction is our priority. This return and refund policy outlines the terms and conditions for returns, exchanges, and refunds.

1. Eligibility for Returns

• Products must be returned within [15/30] days from the date of delivery to be eligible for a return.
• To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.
• Certain items are non-returnable, including perishable goods, custom products, and items marked as final sale.

2. Return Process

• To initiate a return, please contact our customer service team at [insert contact email or phone number]. We will provide instructions for returning your item.
• Please include proof of purchase (order confirmation or receipt) with your return.
• Customers are responsible for return shipping costs unless the return is due to a FarmsIn error (e.g., wrong item shipped or defective product).

3. Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within [7-10] business days and will automatically be applied to your original payment method.
• If your refund is delayed or missing, please contact your bank or credit card company, as processing times may vary.

4. Exchanges

• If you wish to exchange an item, please contact us within [15/30] days of receiving your order. Exchanges are subject to stock availability.
• If the item you wish to exchange is out of stock, we will offer you the option for a refund or store credit.

5. Damaged or Defective Items

• If you receive a defective or damaged product, please contact us within [3-5] days of receipt with photographic evidence. We will arrange for a replacement or refund at no additional cost.

6. Non-Returnable Items

• The following items cannot be returned:
  • Perishable goods (e.g., fresh produce)
  • Customized or personalized items
  • Items marked as final sale or clearance

7. Cancellations

• Orders can be canceled within [24 hours] of placing them without any penalties. After that time, the order may already be in processing and subject to the return process.

8. Contact Us

For further assistance regarding returns, refunds, or exchanges, please reach out to us at

FARMSIN Agrotech Pvt. Ltd.
Phone:+91 8870172712
help@farmsin.in

We are here to help!